FAQ!
- How long will it take for my order to get to me?
- I want a certain item but I don't see it on your site!
- What is your return policy?
- I want to see my item personalized before I buy!
How long will it take for my order to get to me? TOP
Most products are shipped within 3 business days. Exceptions to that would be our monogrammed clogs, monogrammed ponchos and monogrammed belt buckles. Those can take slightly longer but we always keep you posted via email as to their status. We do our best to get your order to you as quickly as possible; but also want it done perfectly!! Patience will always pay off with an item that you LOVE!
I want a certain item but I don't see it on your site! TOP
Email us!! We are constantly updating, adding items and looking for new ones! If you have an idea but don't see it on our site, let us know. We will make it happen for you and if we can't, we will find someone who can! Quickly!
What is your return policy? TOP
We will return defective items, no questions asked!
Don't like the item you ordered, but it's not "defective"? We will gladly exchange it with the changes needed to make it right for you!
We are 100% committed to your satisfaction! Unlike many other personalized gift retailers, we do NOT have a no returns policy on personalized items!
I want to see my item personalized before I buy! TOP
Totally understandable, we can email you a preview of your item before you order! just let us know; we return all emails SAME DAY!